| How long will the feedbacknigeria.com keep my personal information? |
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We will hold your personal information on our systems for as long as is necessary for the relevant service, or as long as is set out in the feedbacknigeria.com's corporate retention schedule (this is a database that defines which documents should be kept and for how long). In case you wish to cancel your registration as a feedbacknigeria.com member, once an account is deleted a red flag goes on the database and, while people cannot use the personal information, it stays on the system for a period of one year for administration purposes before being deleted automatically. Where you contribute to feedbacknigeria.com the feedbacknigeria.com will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted. The feedbacknigeria.com, as a private organisation, also has an obligation to record snapshots of history which may include some User Generated Content i.e. content provided by users. Therefore, some content submitted to or shared with the feedbacknigeria.com may be retained for prolonged periods of time or potentially indefinitely in the feedbacknigeria.com's Archive.
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Feedbacknigeria is a new Social Media which provides a platform for Consumers to communicate with Providers of products and services in Nigeria. It gives opportunity for a consumer who may want to Ask a Question, Give an Idea, Report a Problem or Give Praise and for the Supplier to Answer Questions, Learn Customers Needs, Solve Problems and Delight Customers.
In this increasingly competitive world, organisations find they need to interact more and more with the users of their products and services. Accountability to the public is today an essential element of service provision. We are all human and make mistakes from time to time. This is not a problem as long as mistakes are realised, redressed and improvements are made for the future.